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** FINAL UPDATE ** E-ZPASS MARYLAND CALL CENTER, WEBSITE AND INTERACTIVE VOICE RESPONSE SYSTEM BACK IN SERVICE

Submitted by Tamory Winfield on

FOR IMMEDIATE RELEASE

Oct. 16, 2018

 

 

** FINAL UPDATE **

 

E-ZPASS MARYLAND CALL CENTER, WEBSITE AND INTERACTIVE VOICE RESPONSE SYSTEM

BACK IN SERVICE

 

 

BALTIMORE, MD – The E-ZPass Maryland Call Center, website and Interactive Voice Response (IVR) system are now operational and back in service.  The Maryland Transportation Authority (MDTA) thanks its customers for their patience during the service disruption.

 

Intermittent issues with the website and IVR began on Friday, Oct. 12.  As such, no civil penalties will be assessed from Friday, Oct. 12, through Wednesday, Oct. 17, to customers attempting to make Notice of Toll Due payments. 

 

The E-ZPass Maryland system was not breached, and customer accounts and data have not been compromised.

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Public Calendar

Sep 10

Finance and Administration Committee Meeting

9:00 AM

Livestream

This public meeting is livestreamed and archived on the Finance and Administration Committee Meeting Homepage. The Finance and Administration Committee Meeting homepage also provides access to the virtual meeting, schedule, agenda, materials and minutes.

Sep 17

Susquehanna Workforce Network Harford County Regional Job Fair

12:00 PM

APGFCU Arena
401 Thomas Run Road
Bel Air, MD 21015

Visit our table at the Susquehanna Workforce Network Count Regional Job Fair to explore exciting job openings and meet our dynamic team. The MDTA offers competitive salaries, excellent benefits, and career growth opportunities.

Sep 24

MDTA Board Meeting

9:00 AM

Livestream

This public meeting is livestreamed and archived on the MDTA Board Meeting Homepage. The MDTA Board Meeting homepage also provides access to the meeting schedule, materials, agenda and minutes.