MDTA Mission, Vision, and Values
MDOT MISSION:
The Maryland Department of Transportation is a customer-driven leader that delivers safe, sustainable, intelligent, exceptional, and inclusive transportation solutions in order to connect our customers to life’s opportunities.
MDTA MISSION:
Talented people ensuring Maryland’s iconic bridges, tunnels and roadways are the customer’s trusted and preferred choice for safe mobility, connection, and E-Z passage today and tomorrow.
MDTA VISION:
One team connecting our customers to what matters most.
MDTA VALUES:
MDTA is ONE TEAM working together to:
Appreciate Maryland’s DIVERSITY and bring our services to all communities.
Promote INTEGRITY through accountability, transparency, governance and communication.
Foster INNOVATION to revolutionize transportation operations.
Ensure the SAFETY of our employees, customers, facilities and systems.
Provide exceptional CUSTOMER EXPERIENCE.
MDTA GOALS:
Prioritize people in all we do
Expand our reputation as a national leader
Demonstrate financially sound and fiscally responsible decision making
Ensure safety and security of our employees, customers and facilities
MDTA COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION:
The Maryland Transportation Authority (MDTA) fosters a diverse, equitable, and inclusive environment. The MDTA values the people who comprise and strengthen the MDTA community and requires that all employees and customers are treated with dignity and respect and are not discriminated against, including all protected classes.
Grounded in its values and organizational culture, the MDTA is steadfast in its commitment to cultivating a workforce that delivers safe, sustainable, intelligent, exceptional, and inclusive transportation solutions to connect its customers to life’s opportunities. As an agency of the State of Maryland, the MDTA must be a model for respecting the dignity of each person and support a workforce that reflects the diversity of its communities and the State. The MDTA is responsible for creating an inclusive workplace free of discrimination, harassment, and retaliation, where integrity, equality, and teamwork thrive and where each employee knows they are welcomed and feel that they belong.
Tangible and intangible benefits of this initiative include increased productivity, welcomed innovation, and increased employee morale – critical elements in maintaining a thriving workplace and organization. Integrating diversity and inclusion into business practices is not just a good idea but a vital component for the success of the MDTA. Research shows that organizations are better able to attract and retain employees – and, as a result, perform at higher levels – when they embrace diversity and inclusion. It is essential that the MDTA recruits, hires, and retains talented individuals, solves problems using the diverse backgrounds and unique perspectives of its employees and contractors, and makes decisions and plans that are socially responsible and contribute to the welfare of all the communities that the MDTA serves. The MDTA affirms its commitment to seeing its employees and workplace embrace, celebrate, and fully integrate diversity, equity, and inclusion into its business practices and organizational culture. Valuing individual uniqueness and talents will drive the MDTA toward greater success in serving Marylanders.
