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** FINAL UPDATE ** E-ZPASS MARYLAND CALL CENTER, WEBSITE AND INTERACTIVE VOICE RESPONSE SYSTEM BACK IN SERVICE

Submitted by Tamory Winfield on

FOR IMMEDIATE RELEASE

Oct. 16, 2018

 

 

** FINAL UPDATE **

 

E-ZPASS MARYLAND CALL CENTER, WEBSITE AND INTERACTIVE VOICE RESPONSE SYSTEM

BACK IN SERVICE

 

 

BALTIMORE, MD – The E-ZPass Maryland Call Center, website and Interactive Voice Response (IVR) system are now operational and back in service.  The Maryland Transportation Authority (MDTA) thanks its customers for their patience during the service disruption.

 

Intermittent issues with the website and IVR began on Friday, Oct. 12.  As such, no civil penalties will be assessed from Friday, Oct. 12, through Wednesday, Oct. 17, to customers attempting to make Notice of Toll Due payments. 

 

The E-ZPass Maryland system was not breached, and customer accounts and data have not been compromised.

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Public Calendar

Jul 11

Public Event

4:00 PM

Point Breeze

Serious About Safety: State Highway Administration's Commitment to Safer Roads

This month’s Serious About Safety message comes from State Highway Administrator (SHA) Will Pines, who highlights SHA’s continued commitment to building a strong safety culture and supporting MDOT’s overall safety mission. As we move through the summer travel season, roads across Maryland are busier than usual, making it especially important to stay alert, plan ahead, and make safe choices behind the wheel.

Potomac Waterway

July is Roadside Traffic Safety Awareness Month, a reminder that anyone can find themselves stopped along the side of the road unexpectedly, whether due to a disabled vehicle, a crash, emergency responders, or maintenance crews. In these situations, drivers are encouraged to slow down, stay alert, and move over when it is safe to do so. Learn more about Maryland’s Move Over Law, roadside safety, and real-time traffic updates through SHA’s CHART (Coordinated Highways Action Response Team) and MDTA's Bay Bridge website.

Jul 16

Finance and Administration Committee Meeting

9:00 AM

Livestream

This public meeting is livestreamed and archived on the Finance and Administration Committee Meeting Homepage. The Finance and Administration Committee Meeting homepage also provides access to the virtual meeting, schedule, agenda, materials and minutes.

Aug 06

Capital Committee Meeting

9:00 AM

Livestream

This public meeting is livestreamed and archived on the Capital Committee Meeting Homepage. The Capital Committee Meeting homepage also provides access to the virtual meeting, schedule, agenda, materials and minutes.