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** FINAL UPDATE ** E-ZPASS MARYLAND CALL CENTER, WEBSITE AND INTERACTIVE VOICE RESPONSE SYSTEM BACK IN SERVICE

Submitted by Tamory Winfield on

FOR IMMEDIATE RELEASE

Oct. 16, 2018

 

 

** FINAL UPDATE **

 

E-ZPASS MARYLAND CALL CENTER, WEBSITE AND INTERACTIVE VOICE RESPONSE SYSTEM

BACK IN SERVICE

 

 

BALTIMORE, MD – The E-ZPass Maryland Call Center, website and Interactive Voice Response (IVR) system are now operational and back in service.  The Maryland Transportation Authority (MDTA) thanks its customers for their patience during the service disruption.

 

Intermittent issues with the website and IVR began on Friday, Oct. 12.  As such, no civil penalties will be assessed from Friday, Oct. 12, through Wednesday, Oct. 17, to customers attempting to make Notice of Toll Due payments. 

 

The E-ZPass Maryland system was not breached, and customer accounts and data have not been compromised.

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Public Calendar

Oct 30

Billy Strings at CFG Bank Arena

6:30 PM

CFG Bank Arena
201 W Baltimore St.
Baltimore, MD 21201

Come say hi! Stop by the DriveEzMD Outreach table before or after the event to grab some fun giveaways, chat with our team, and learn how E-ZPass can help make your travels around Maryland easier and more convenient.

Nov 02

PE1027

12:00 PM

IT TEST

IT TEST PUBLIC EVENT - MDTA TOWN HALL

Plan

Nov 05

Capital Committee Meeting

9:00 AM

Livestream

This public meeting is livestreamed and archived on the Capital Committee Meeting Homepage. The Capital Committee Meeting homepage also provides access to the virtual meeting, schedule, agenda, materials and minutes.